Privacy Policy

Last Updated: March 9, 2026

Welcome to Game Doctor Toronto (“Game Doctor”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.gamedoctor.ca, use our services, or interact with us.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when using our website or services.

Personal Information

This may include:

  • Name
  • Email address
  • Phone number
  • Business name
  • Address
  • Service details or requests
  • Payment information (when purchasing products or services)

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of visits
  • Referring URLs

This information helps us improve our website and services.

2. How We Use Your Information

We use collected information to:

  • Respond to service requests
  • Schedule repairs or service appointments
  • Process orders from our online store
  • Provide customer support
  • Improve website performance
  • Send service confirmations or updates
  • Communicate promotions or new products (if you opt in)
  • Prevent fraud or misuse of our services

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience.

Cookies may be used to:

  • Remember website preferences
  • Analyze website traffic
  • Improve performance
  • Enable e-commerce functionality

You can choose to disable cookies through your browser settings, though some features of the site may not function properly.

4. Third-Party Services

We may use trusted third-party services to operate our website and provide services, including but not limited to:

  • Payment processors
  • Booking and scheduling systems
  • Website analytics tools
  • Shipping providers
  • Email communication services

These third parties only receive the information necessary to perform their services and are expected to protect your data.

5. Online Store Purchases

When purchasing products from our online store, payment information may be processed through secure third-party payment providers. Game Doctor Toronto does not store full credit card numbers on our servers.

Transaction data may be retained for accounting, warranty, and customer service purposes.

6. How We Protect Your Information

We implement reasonable technical and organizational security measures to protect your personal information, including:

  • Secure website hosting
  • SSL encryption
  • Restricted access to personal data
  • Secure payment processing

However, no system is completely secure, and we cannot guarantee absolute security of your information.

7. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary:

  • To process transactions
  • To deliver services or products
  • To comply with legal obligations
  • To protect our business rights or prevent fraud

8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purpose it was collected for
  • Meet legal or accounting obligations
  • Provide ongoing customer support

When information is no longer required, it will be securely deleted.

9. Your Privacy Rights

Under Canadian privacy laws, you have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Withdraw consent to the use of your information
  • Request deletion of your personal data where applicable

To make a request, please contact us using the information below.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

11. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Game Doctor Toronto
Website: https://www.gamedoctor.ca
Email: info@gamedoctor.ca